Our commitment

At Loughborough Town of Sanctuary, we want everyone who comes into contact with us to feel welcome, safe, respected and included.

Our policies help us make sure that we work responsibly, fairly and consistently. They provide a clear framework for our trustees, staff and volunteers and help protect the people and communities we support.

We are committed to:

• treating everyone with dignity, kindness and respect
• creating a safe and inclusive environment
• protecting people’s privacy and personal information
• listening when someone has a concern or complaint
• safeguarding children and adults who may be at risk
• supporting our volunteers to work safely and confidently
• being open, accountable and willing to learn and improve

Our full policies are reviewed and approved by our Management Committee. If you would like a copy of any of our policies, or need information in a different or more accessible format, please contact us.

Equality, Diversity & Inclusion

Everyone is welcome.

We celebrate the diversity of our community and believe everyone should have an equal opportunity to participate in and benefit from our work.

We are committed to treating people fairly and with dignity and respect, challenging discrimination and prejudice, removing barriers to participation, and listening to people with lived experience when developing our work.